About Glory Star Group
We are the leading provider and manufacturer for industry focused touch solutions.
We are the pioneer of display screen and all-in-one touch interface, the company has more than 800,000 units of installation in fitness, retail, self-service and building automation industry globally. We offer customization of tablets allowing you direct access to engineers with a board selection of screens from 4.3” to 43”. We bring engagement to users through the use of tablet technology.
Glory Star provides the broadest selection of OEM kiosk tablets, commercial tablets, and all-in-one touch computers for different markets, including building automation, industrial automation, interactive kiosks, healthcare, office equipment, retail displays, transportation applications and point of sale devices.
Glory Star Group was formed in a time where huge technological advancements were made and continues to thrive by adapting to the trends in technology in 1984.. Mr. Cheung, the founder of Glory Star Group, after graduation from National Taipei University of Technology, moved to Hong Kong at the age of 25 with USD200 in his pocket and a passion for success. The business in its early stages started by trading calculators and smoothly transitioned to reselling the world's first cell phone, the Motorola DynaTAC 8000M. Weighing in at 2 pounds (picture this - the heaviest phone at the moment is the iPhone Pro Max weighing at 0.49 pounds!), it was one of the biggest breakthroughs in technology and the hefty price tag to acquire one was $3,995 USD at the time.
New developments in the company lead to the addition of Mr. Cheung’s children. Hermann Cheung graduated with a Master’s degree in HKUST in Engineering Management, and a mechanical engineering degree from California State University. Cindy Cheung graduated with a Bachelor of Laws from University of London and a Business Degree from University of Hong Kong. In addition to the growing team at Glory Star, it was decided that the new company vision was to develop Android tablets. It didn’t take long before Glory Star became one of the pioneers for touch screen tablets and as of today has installed over 800,000 worldwide.
Our vision
To accelerate the world's transition to connected devices
1. Empowering industries to connect their devices for data collection allowing better judgements and decisions
2. To build customers for LIFE based on trust and responsibility.
3. Creating a smarter manufacturing process
4. To empower a learning Culture
5. To localize and globalize
Our mission
We have
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Production Facilities
To control our quality, we do in-house manufacturing. We build and manage our own production line
Engineering Team
To further support customization and development, we have our own engineering team to answer all requirements
We provide the broadest selection
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Commercial Android tablets
JARVIS series
Kiosk Tablets
NEBULA series
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Windows Tablets
ULTRON series
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In Wall Touch Screen
VEGA series
For different markets
Smart Home
New Retail
Industry
Automation
Fitness
Quick Service
Restaurant
Hotel
Corporate
Building
Automation
Healthy Care
With the best support
In-House R&D
Our R&D professionals make new inventions and flexibility in modifications
Open Book
We are an open book in order to confident you with our process
Industry Focus
We provide solutions/products based on your industry's needs
High Quality
We invest in good components to build high quality products
Considerate service
We take the pressure off you and put it on us
Turnkey Solution
We provide total turnkey solutions from design to maintenance
Professionals
We take care from design to after sales procedures to maintain high performance
Unlimitation
We stock and accept small orders
ISO CERTIFICATE
FAQ
Is there an email/phone number I can call for support?
We have a ticketing system. Please sign in and submit a ticket and we will take care of you.
What do I do with a defective device?
If there is a defective device, you can first submit a ticket to our website, and our technical staff will try to assist you. If the unit is really defaulted and could not be fixed at your location, it would then need to be returned to either our California location or Hong Kong office for repair, after repair, we would send it back to you.
How to turn on/off device
For the new generation of the Nebula tablets, the back button at the back have been changed to ON/OFF button, therefore, you can turn the tablet off from the back button.
Where can I find tutorial videos?
This is the channel for all Official Glory Star Product Videos
This is the Glory Star Support Channel
How can I obtain marketing material(s)?
You would need to be one of our partners to obtain marketing materials.
Please send mail to sales@glorystargroup.com to discuss the details.
Is there a warehouse in the US?
Yes, we have a warehouse in the US and we can send our products from California to any locations within the US within 2-4 business days.
Do you ship only from Asia or also within the US?
For small batch orders, we ship from the US, but for larger batches, we will be shipping from Hong Kong or China.
How long does shipping take?
If the products are in our warehouses, the ship time will be within 7-10 days.
If there are special requirements and modifications required from our stock units, it would usually take 14-20 days.
Our normal production time is 35-40 days.
The estimated ship date for your order will be released within 7 days after receiving payment, otherwise, you will be receiving an email from us.
Is there an email/phone number I can call for support?
We have a ticketing system. Please sign in and submit a ticket and we will take care of you.
What do I do with a defective device?
If there is a defective device, you can first submit a ticket to our website, and our technical staff will try to assist you. If the unit is really defaulted and could not be fixed at your location, it would then need to be returned to either our California location or Hong Kong office for repair, after repair, we would send it back to you.
How to turn on/off device
For the new generation of the Nebula tablets, the back button at the back have been changed to ON/OFF button, therefore, you can turn the tablet off from the back button.
Where can I find tutorial videos?
This is the channel for all Official Glory Star Product Videos
This is the Glory Star Support Channel
How can I obtain marketing material(s)?
You would need to be one of our partners to obtain marketing materials.
Please send mail to sales@glorystargroup.com to discuss the details.
Is there a warehouse in the US?
Yes, we have a warehouse in the US and we can send our products from California to any locations within the US within 2-4 business days.
Do you ship only from Asia or also within the US?
For small batch orders, we ship from the US, but for larger batches, we will be shipping from Hong Kong or China.
How long does shipping take?
If the products are in our warehouses, the ship time will be within 7-10 days.
If there are special requirements and modifications required from our stock units, it would usually take 14-20 days.
Our normal production time is 35-40 days.
The estimated ship date for your order will be released within 7 days after receiving payment, otherwise, you will be receiving an email from us.